Privacy Notice - Open/No Passcode Required

Your right to be informed

Under the UK’s General Data Protection Regulations (GDPR) you have a right to be informed. This document and the information available on our web surveys constitutes our privacy notice and should fulfil your right to be informed. After reading the privacy notice you should be aware of why we are processing your data, what we will use it for, who we will share it with, how long we will keep it and what rights you have over your data. If you feel you need any further information, please contact us. You can also find out more about your rights from the Information Commissioner’s web site at

Why we need the information

The primary purpose of the survey is to gather views on sun exposure to inform research and health promotion on this issue.

People who call our helpline

If you call our helpline we may write down information you give to us in files and in email messages. This allows us to deal with your call as quickly and as accurately as we can. We do not record voice conversations, so you can ask a question in confidence.

What we will do with your information

The survey data collected is anonymous. Any demographic information collected as part of the survey is used to analyse the data and will not be used to try to identifiable individuals.

Who we will share your information with

The responses you make to the survey questions are confidential. When processing your responses, to maintain the anonymity of individuals, Capita Surveys and Research will not transfer any set of data to anyone which in our opinion could be used to identify you, unless you have given explicit consent for this to take place. Only authorised individuals at Capita Surveys and Research will be allowed access to your full survey responses.

Your survey responses are stored on our secure IT environment and will never leave the UK.

Keeping your information safe

All our work is carried out in accordance with the Data Protection Act, the GDPR and the Market Research Society Code of Conduct. We are legally bound to ensure that the responses you provide in this questionnaire will never be linked to you as an individual in any analysis or reports.

Data Retention Policy

We keep anonymised digitised survey responses for three years from the end of the project. We keep summarised reports indefinitely.

The right of access

Individuals have a lawful right to ask for a copy of any personal information held about them, this may be in electronic or paper format. We are not able to identify personal information in the survey.

The right to lodge a complaint with a supervisory authority

In the UK the supervisory body is the Information Commissioner. If you have a concern about our information rights practices you can contact their helpline on 0303 123 1113. More details are available on the ICO website at